Privacy Policy

Last updated: December 14, 2025

1. Data Controller

ALVA Electro Group
Friedrich-Heyking-Str. 11
74564 Crailsheim, Germany
Phone: +49 7951 279 1605
Email: info@alva-group.de

2. Data Collection and Processing

We collect and process personal data in accordance with the EU General Data Protection Regulation (GDPR) and German data protection laws (BDSG). The following information explains what data we collect, how we use it, and your rights regarding your personal data.

3. Types of Data Collected

When you visit our website, we may collect the following types of data:

Technical data: IP address, browser type, operating system, access times, and referring website
Communication data: Name, email address, phone number when you contact us
Cookie data: Information stored through cookies (see Cookie Policy)

4. Legal Basis for Processing

We process personal data based on:

Your consent (Art. 6(1)(a) GDPR)
Contract performance (Art. 6(1)(b) GDPR)
Legal obligations (Art. 6(1)(c) GDPR)
Legitimate interests (Art. 6(1)(f) GDPR)

5. Data Retention

We retain personal data only as long as necessary for the purposes for which it was collected or as required by law. Contact inquiries are typically retained for 3 years, in accordance with German commercial law requirements.

6. Your Rights

Under GDPR, you have the following rights:

Right to access your personal data (Art. 15 GDPR)
Right to rectification of inaccurate data (Art. 16 GDPR)
Right to erasure ("right to be forgotten") (Art. 17 GDPR)
Right to restriction of processing (Art. 18 GDPR)
Right to data portability (Art. 20 GDPR)
Right to object to processing (Art. 21 GDPR)
Right to withdraw consent at any time
Right to lodge a complaint with a supervisory authority

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or destruction. Our website uses SSL encryption for secure data transmission.

8. Third-Party Services

We do not share your personal data with third parties except when required by law or with your explicit consent. We do not use analytics tools or social media plugins that track user behavior.

9. Contact for Privacy Matters

For questions about data protection or to exercise your rights, please contact us at info@alva-group.de or by mail at the address above.